Delivery & Returns
- Orders placed before 2 pm are dispatched the same day Monday to Friday. Orders placed after 2 pm will be dispatched the next working day.
- If you have your order sent by our express delivery service someone at the delivery address will be required to sign for it.
- Express Deliveries on orders placed Monday to Thursday before 1 pm are usually delivered the next working day. Orders place on Friday before 1 pm will usually be delivered on Monday. Please allow delays due to Bank Holidays.
- International deliveries are sent by Airmail and take 3-5 days.
- Delivery lead times shown are approximate and are not guaranteed.
StaywellTravel Ltd is happy to issue a full refund for any item returned within 14 days by following these simple steps.
- Return your purchased item to us within 14 days by post (see details below) with your despatch note or invoice as proof of purchase for a refund
- Merchandise must be unused and in its original condition including packaging and labelling
- Delivery and return costs are not refundable.
- If you paid by credit or debit card any refund must go to the original card used to complete the purchase.
- If you paid by gift card the refund will go on to another gift card.
- Gift receipts can be used to return an item for an exchange or gift card but not cash refund.
This does not affect your statutory rights.
StaywellTravel Ltd, Barclay, 65 Hillhead Street, Glasgow G12 8QF